Business Business Consulting

Achieving Enterprise Value through the Strategic Use of Mobile and Wireless Technologies M-Business is your chance to achieve unprecedented agility throughout your organization--and to deliver extraordinary value to customers, wherever and when-ever they want it. In "Business Agility," Nicholas D. Evans shows you exactly how to transform the promise of M-Business into profitable reality. Drawing on lessons learned by leading M-Business implementers in many industries, Evans walks through every stage of the successful M-Business initiative: design, process models, architecture, and, above all, execution. Along the way, he helps you identify your best M-Business opportunities for employees, partners, and customers; clear away key process and technology obstacles; and avoid the pitfalls of M-Business technology selection. Whether you're an executive, entrepreneur, strategic planner, technical decision-maker, architect, developer, or consultant, Business Agility delivers your action plan for M-Business success.Combining process agility with technical agility: the next business revolutionA complete strategic roadmap for profiting from M-Business technologiesDesigning and architecting a winning M-BusinessTransform your goals into a working framework that's flexible enough to changeSelecting the right M-Business applicationsEvaluating business intelligence, sales and field force automation, CRM, supply chain tools, and other key M-Business solutionsReal case studies, real metrics: delivering on the promise of M-BusinessFrom eBay to Office Depot, hospitality to hardware: how leading companies are profiting right nowM-Business: the long viewPreviewing tomorrow's devices, networks,standards, and applications-and preparing for themAdvance raves for Business Agility..."The promise is that new wireless technologies can have a profound and dramatic effect on business-from general productivity increases to improved customer satisfaction.

Measure the business impact--and return on investment--of any consulting project! Consulting clients want to know that hte large fees they pay will bring measurable results to their organization--and successful consultants work hard to communicate the value of their work to clients. The problem is, both consultants and clients have been frustrated by the lack of rigorous methods for measuring the impact of the consultant's work. The Consultant's Scorecard offers solutions to this "accountability crisis" in the consulting profession by explaining how consultants can prove the value of their work to clients. Just as important, the book explains how clients can--and should--hold their consultants accountable for delivering measurable results. Written for both consultants and clients, The Consultant's Scorecard offers simple data collection techniques to help consultants in any industry measure the value of their work for clients in six key areas: client satisfaction; new knowledge and skills acquired by the client; successful project implementation; business unit impact; return on investment; intangible benefits. "The Consultant's Scorecard is the first book to present a comprehensive, practical approach to showing the bottom line of consulting. Using proven techniques, supported b examples from leading companies, six key measures are developed to show the complete impact of consulting, including measuring ROI. This balanced approach to measurement is essentiaal for consultants who want ot show the value of their interventions, and for clients who want to hold their consultants accountable for delivering measurable results. Jack Phillips' unique approach to measuring the return oninvestment of consulting makes The Consultant's Scorecard a must read for anyone involved in the consulting process."--Stephen R. Covey, author of the No. 1 best-seller, The Seven Habits of Highly Effective People.