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This expert perspective on brand strategy provides techniques for using branding to build a sustainable advantage over competitors. Maintaining a wide conception of business competition requires that intrepid business leaders consider how to attract and sustain relationships with consumers, employees, partners, and investors, all of whom must choose between competing companies. These straightforward strategies simplify the often complex choices businesses must make about branding, suggest ways to allocate investments more effectively, and enable businesses that provide goods or services to make educated choices about this key element of corporate strategy.

Brands are a cultural phenomenon of our time. Yet, whether praised or derided, they have suffered from a critical debate characterized by routine thinking, glib assumptions, or mere prejudice. Wally Olins draws on a lifetime of marketing experience to explain why it is time to throw the old mission statements away, what happens when a brand goes global, when we shouldn't automatically assume that the customer comes first, and how it might be good news that branding is set to spread even further. Above all, Olins provides a positive rejoinder to the new orthodoxies of the "No Logo" critics of branding by showing how they confuse their views about brands with their views about capitalism. As he argues, brands are no longer just about corporations, products, and services. In fact, all the significant institutions in our lives--the towns, cities, regions, or countries in which we live, our sports teams and museums, our consumer groups and charities--are given strength, identity, a defining role, and a satisfying cohesion via branding, one of the most significant social--as well as business--developments of modern times. Always wise, questioning, and iconoclastic, Wally Olins takes us to the literal heart of the matter: our crucial neglect of the way in which consumer decisions about brands are as emotional as all the other important decisions in our lives. For everyone in marketing, advertising, design, and business, and for anyone who wants to understand how the world works in the early twenty-first century, this is one of those rare books that breaks the mold.

Ministry of Consumer and Business Services (Ontario) - The Ministry of Consumer and Business Services in the Canadian province of Ontario is responsible for government relations with citizens and businesses. These include the provision of birth, death and marriage certificates, land registry, government publications, fraud investigations and customer service complaints.

Business-to-consumer - Business-to-consumer (B2C), also business-to-customer, describes activities of commercial organizations serving the end consumer with products and/or services.

Business-to-consumer electronic commerce - Business-to-consumer electronic commerce (B2C) is a form of electronic commerce in which products or services are sold from a firm to a consumer.

JZMcBride & Associates - JZMcBride & Associates is a Cincinnati-based company that provides consumer and business-to-business public relations, marketing and project management services to corporate clients.

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